System Conveners are an emerging group of changemakers whose roles are designed to bring people together across sector, organisational and community boundaries, enabling people to share learning across those boundaries and to create positive change in how systems like public services operate. Rather than concentrating on individual services or organisations, the focus is on changing
Good old-fashioned support work: a rose-tinted myth, a thought exercise, or a template for the future? After a successful and thought-provoking event last month, showcasing the PTS Response, Jhoana Serna (JS), Head of PTS Coaching at Mayday Trust, sits down with Oliver Townsend (OT), Head of Partnerships and Practice at Platfform, to discuss strengths-based working
Co-authors Alex Fox Mayday Trust and New System Alliance, Matthew Mezey Q and the Health Foundation, Jenny Zienau London Borough of Hackney. Where we are so far If you have ever needed to draw on more than one public service at once, or if you work with people who need more than one kind of
Through the eyes of a PTS Coach By Meg Forader, a PTS Coach for Mayday Trust. Working in a strengths-based way allows people I meet with to feel valued (because they ARE valuable!) even at what may be their lowest points, when a lot of society is treating them like they have no value at
Oliver Townsend, Head of Partnerships and Practice at Platfform and Head of PTS and New System Alliance in Wales, explores the topic of professionalism and the experience of implementing the first PTS Coaching team in Wales. Professionalism is not a Bad ThingTM, but sometimes professionalisation can be. What is the difference? There’s a lot
Nell Hardy is an actor, writer and theatre facilitator with lived experience of homelessness and mental health hospitalisation. Her new company Response Ability Theatre works with trauma survivors and care providers to improve communicative confidence and general wellbeing in both groups, and led our discussion on overcoming the barriers to empathetic communication with people
We're excited to announce our next Conversations that Challenge event. This time around we will be diving into the topic of professional empathy and the duty of hope. The Conversation will be led by Nell Hardy and we can't wait! Who is Nell? Nell is an actor, writer, theatre-maker and facilitator with lived experience of
Accessing Housing Support For those of you who read part one and stuck around, hello, and for those who are new here why not check out part one! Now, allow me to provide an insight into the battle that is my housing situation. I have been residing in a shared private-rented property in Wood Green,
Accessing Mental Health Support My name is Ashvin Gukhool and I am a 41 year old gentleman (or should I label myself as a 41 year old mental health sufferer as that's how the system treats me!). This is the first part of a true account of my struggles and experiences living in squalor in
Homelessness doesn’t start with not having somewhere to live: it starts the second you don’t feel safe in the place where you live. It doesn’t stop when you have a roof over your head: it stops when you feel your home is somewhere you can rely on physically and emotionally. It’s a social state,
